Privacy Policy

Introduction

Rawlinsons Publishing regards customer privacy as an important part of our relationship with our customers. The following privacy policy applies to all Rawlinsons Publishing users, and conforms to Internet privacy standards. If you have questions or concerns regarding this statement, you should first contact Matthew Roddis at +61 8 9424 5800.

Collection of Information

To order from us via our website - Rawlinsonsons Publishing - we may require information from you so that we can provide the best service possible.

Correspondence may also be collected and stored, particularly with sales, support and accounts, including email. Any information used by Rawlinsons Publishing is collected via correspondence from you or your company. This may be via the telephone, email, mail, fax, or directly through our website.

Use of Collection Information

All details collected from Rawlinsons’ Publishing customers are required to provide you with our products and/or services, and a high level of customer service.

Storage of Collected Information

The security of your personal information is important to us. When you enter sensitive information (such as credit card numbers) on our website, that information is encrypted using secure socket layer technology (SSL). When credit card details are collected, we pass them on to eWay for processing. We never permanently store complete credit card details.

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.

If you have any questions about security on our Website, email us at orders@rawlhouse.com.

Access to Collected Information

If your personally identifiable information changes, or if you no longer require our services, you may correct, update, delete or deactivate your account by emailing us at orders@rawlhouse.com.

Orders

If you purchase a product from us, we will request certain personally identifiable information from you. You will be required to provide contact information (such as name, email, and postal address) and financial information (such as credit card number, expiry date).

This information is used for billing purposes and to supply your order. If we have trouble processing an order, we will use this information to contact you.

Communications

Rawlinsons Publishing uses personally identifiable information for essential communications, such as emails, accounts information, and critical service details. We may also use this information for other purposes, including our promotional advertising. If at any time a customer wishes not to receive such correspondence, they can request to be removed from any mailing lists by emailing us at orders@rawlhouse.com.

You will be notified when your personal information is collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether or not to share your information with that party.

Third Parties

Rawlinsons Publishing may at its discretion use other third parties to provide essential services on our site or for our business processes. We may share your details as necessary for the third party to provide that service. Third parties are prohibited from using your personally identifiable information for any other purpose.

Rawlinsons Publishing does not share any information with third parties for any unknown or unrelated uses.

Legal

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our website.

Links

Links on the Rawlinsons Publishing site to external entities are not covered within this policy. The terms and conditions set out in this privacy statement only cover the domain name of www.rawlhouse.com.

Changes to Privacy Policy

Any alterations to our privacy policy will be posted to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our homepage.

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Rawlinsons (W.A.)

All our books are compiled and edited annually by Rawlinsons, Quantity Surveyors and Construction Cost Consultants, a company founded in Australia in 1953. Whilst this company provides the data for inclusion in each edition, it relies extensively on the professional expertise of many firms throughout Australia and overseas to ensure the accuracy and currency of all the published information.